Returns & Exchanges

At CAS DEIA, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 30-day return policy for all unworn garments in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is folded carefully to prevent damage during transit.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed once the items pass our quality inspection.