Frequently Asked Questions

Everything you need to know about your CAS DEIA shopping experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-7 business days depending on your location.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.

What is your return policy?

We accept returns on all unworn and unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to initiate a request.

Are your garments ethically produced?

Yes, sustainability and ethics are at the core of CAS DEIA. we work exclusively with certified manufacturers who ensure fair wages and safe working conditions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.